FAQ & CUSTOMER CARE
My size isn't stocked but I would like to purchase, how do I go about that?
No worries, all sizing requests can be made using our contact page. There is no extra size for custom sizes.
Incorporating more sizes (especially an increased plus size range) is incredibly important to us. For now all sizing requests can be made using our contact page. There is no extra charge for custom sizes.
How should my item be washed?
All items should preferably be hand washed. Lace items must be hand washed.
How are the clothes made?
Handmade and ethically. All items are designed by the owner, stock is produced using an amazing curated team and the owner herself ☼
The item I want is sold out, when will it be restocked?
Please join the mailing list (bottom right of the home page) to be the first to know about remakes, stock updates and new collections.
Can I make a custom order involving your designs and prints?
Ofcourse, custom orders are welcome. Please use our contact page to send your request.
I have a question, how can I contact you guys?
Please contact us by using the contact page here or send an email straight to firstname.lastname@example.org
Where can I see more AleroJasmine?