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FAQ & CUSTOMER CARE

 

My size isn't stocked but I would like to purchase, how do I go about that?

No worries, all sizing requests can be made using our contact page. There is no extra size for custom sizes.

Incorporating more sizes (especially an increased plus size range) is incredibly important to us. For now all sizing requests can be made using our contact page. There is no extra charge for custom sizes.

How should my item be washed?

All items should preferably be hand washed. Lace items must be hand washed whereas cotton based pieces can be machine washed at 30 degrees or lower.

How are the clothes made?  

Handmade and ethically. All items are designed by the owner Aasiyah and AleroJasmine pieces are created by Lagosian artisans. These incredibly talented craftspeople are compensated at a rate of 3.5 times the minimum wage in Nigeria. Sustaining African artisanal jobs is important to the brand.

The item I want is sold out, when will it be restocked?

Please join the mailing list (bottom right of the home page) to be the first to know about remakes, stock updates and new collections. 

I have a question, how can I contact you guys?

Please contact us by using the contact page here or send an email straight to info@alerojasmine.com

Where can I see more AleroJasmine?

Check us out on Instagram // Twitter // Tumblr // Facebook

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